“We knew we were the first customer having Control-Link installed, and we were excited about that. Musco totally delivered. We’ve been very satisfied with the service and the folks on the other end of the phone are always so helpful and are able to answer questions quickly.”
— Janice Maharrey
City of Bartlett
When Musco introduced Control‑Link® to the world in 1999, it was at community sports fields in Bartlett, Tennessee. The innovative solution was designed in response to the needs of customers and was unlike any facility management system in existence. It allowed parks and recreation officials in Bartlett to:
- Schedule lights over the long term for practices and games at multiple fields, well in advance.
- Save energy and keep neighbors happy by not having lights left on when fields weren’t in use.
- Manage the lights remotely without sending employees out at night to manually turn them off.
- Get help instantly from the friendly voice on the other end of the phone at Control-Link Central.
After the installation at Bartlett, Control‑Link was an instant hit. Now, 20 years later, Bartlett is still a customer and Control‑Link has only gotten better. We offer that same personalized service along with a vast range of new offerings—from innovative powerline communication technologies that allow for individual fixture monitoring, to special effects with light-to-music synchronization for an unforgettable experience.
In 2018 alone, Control-Link Central managed and monitored 5.8 million schedules
and fielded 360,000 calls
from customers across the country.