“Because of the existing relationship with the City of Round Rock, we entrusted Musco to take the project and run with it, and didn’t look at anybody else. We know Musco makes sure the customer is 100 percent satisfied. The players love it, they see the white of the ball a lot better. And the fans love it.”
— Gene Kropff
Director of Stadium Operations
Round Rock Express
When owners of the Round Rock Express—the AAA affiliate of Major League Baseball’s Houston Astros—determined it was time for new lighting at the club’s home field, Dell Diamond, they wanted a solution that would put them at the forefront of MiLB venues. In choosing the best partner with which to work, the organization didn’t need to look far.
The City of Round Rock had previously partnered with Musco on lighting projects, and as a result of the success and outstanding service provided, leaders with the Express entrusted the project to Musco with no hesitation. In addition to that longstanding trust, other factors that played into their decision was Musco’s innovative Total Light Control—TLC for LED™ system with BallTracker® technology, and the 24/7 system monitoring and support provided by Control‑Link®.
Specific benefits for the club include:
- Players See the Ball Better – The more brilliant and uniform light provided by TLC for LED, and BallTracker’s ability to light the underside of the ball in flight, enables players to see the white of the ball off the bat immediately and track it like never before.
- Fans Enjoy the Action More – Round Rock fans have expressed overwhelmingly positive feedback, saying the action on the field is more vivid and free from the glare and yellow haze of the previous lights, along with the system’s improved special effects and light shows.
- Facility Staff Gain 24/7 Support – Musco’s unique Control-Link service provides system monitoring supported by a 24-hour call center, which will usually know if a problem arises before Round Rock’s staff; and facility staff can control the lights instantly with the touch of a smart phone.
- No Maintenance Costs for 25 Years – With a 25-year parts and labor warranty, Round Rock won’t handle or pay for any maintenance to the system, with Musco’s regionally-based technicians providing on-site service, through the year 2043.